FAQ

  • How long does it take to process and print an order?
    It may take up to 3 business days to process and print your order due to the custom nature of our 3D printing service.

  • What do the sizes 16mm, 19mm, 22mm refer to?
    The pole sizes indicate the diameter of your grow tent poles. The most frequently encountered size is 16mm, but higher-quality tents often offer options of 19mm and 22mm as well. For instance, Vivosun green poles typically are 16mm but their larger sized tents can be 19mm (grey poles). AC Infinity tends to utilize 22mm poles. However, Gorilla grow tents can vary, accommodating all three sizes. Therefore, it's crucial to measure your poles accurately before making your order to ensure compatibility.
  • What if I ordered the wrong pole size on accident?
    Please contact us.
  • Are the orders custom printed? 
    Yes, all orders are custom printed according to your specifications.

  • What should I expect regarding the quality of the printed products? 
    Since our items are 3D printed, there may be slight blemishes or lines due to the nature of the printing process. However, we strive to minimize these imperfections as much as possible to ensure a satisfactory final product.

  • What if my clip breaks? 
    While 3D prints are not flawless, we endeavor to produce them using the highest quality print settings available. However, if you encounter any issues with your order or products, please don't hesitate to contact us. We're committed to ensuring your satisfaction and will work to resolve any concerns promptly.